https://www.clairecupples.com/work daily 1.0 2024-09-26 https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521508370601-01TPVBMSGI0KICMQNCIQ/WayStation-06.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521508721927-O0ZBV121133BA3BX53BJ/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521507956885-AWTSFHDGII6ISW4OANCZ/WayStation-05.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521509823193-Y0B2TTBEVSDTYRZXOIQ6/WayStation-08.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521307856646-LAZRR509GXQ2EHBOC993/NSAC-Team.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521307781023-4S31Q5N0916CO3MM6YOH/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521307793456-J8V4TMXS054YGROSCEBJ/image-asset.jpeg Work 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https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521912396671-28V3DIY3E2GHICBTBRO2/HumanResourcesBrochure-02.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1522521600162-JSPS6J9ENN2YC0VH0RWK/KickballLogo.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1522521832800-6222SZBLL6UDP2EY569V/Kickball-02.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1522521802358-NA2Z9DM51ASBKNVVRVXJ/Kickball-01.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612736324846-M3BOV0HVDW0KYTBJ9A9E/Navigation-CTA.PNG Work The primary navigation, with the get started call to action. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1541008798390-6F7L8RA045NWJZSYIWDC/WorkareaRedesignWeb.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612736415311-6U8PM0XFMGLQLO542LHY/DeveloperDocs.jfif Work Workarea developer documentation site https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612734459780-E9SO3UGXHIWC5P4K91U2/CollapsedNav.PNG Work The secondary sticky navigation that allows users to browse key product pillars. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612734992389-S3WR9PNGNW4SMW8ZIVVD/Bouqs.PNG Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612733877124-7KKILKKTQHDWMQOIAKKA/Text-Styles.png Work A mockup of the design system I created for the Workarea website. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1541002000117-AM3ILQUSL3T363JVNPJ6/MisookHomepage.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1528320840097-2VQ8R32TIPYVPLJBYUAU/Email.png Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1528320814559-8A4P7QNG3VT66P4F1WPG/email3.png Work 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https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1612742232701-WH22NCXKVDCJWTYZPKOH/HomeSTA.png Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613951878009-APYLPR7G8YMI3ZGVMCA1/RPDGraph.png Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1614547851836-VM7ZJJ74TN32U1XO48I9/Claire-Designing-an-Accessible-User-Experience_Course-Completion-Certificate.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1614546866127-458PKMS407ALUBRZQ8YT/Claire-Accessibility-Fundamentals---Disabilities%2C-Guidelines%2C-and-Laws_Course-Completion-Certificate.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613446569372-U57FT7N4RQNPEX8PT43Z/Loan+request+hero.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613448959737-FKOUY7BFJUDN1C8C1CUZ/Email.png Work Email notification for a pending loan request. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613946502494-31Z9R3A82KVM1224AG3J/HeroMoneyOut.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613449912842-4Z1HWF1KNVNL165OXD03/Confirmation.png Work Loan request confirmation message. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613947530756-4W9C8BEN5ICHI0IT4VNR/image.jpg Work Customer service representatives needed to be able to submit a request on behalf of a participant and review transaction process. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613947514901-I1KLGVT06XXFGXL5B91Z/image.jpg Work Participants needed the ability to submit a request for distribution transaction, supply information and documentation as required, receive notifications to show the progress of the transaction, and electronically approve/sign the request. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613947565967-NDE4KA9UVMWUO977LH9R/image.jpg Work External Approvers needed to review distribution request that requires approval, approve or deny a request, and send notifications to the requestor. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613449234761-K7VNZIOTU7SOGWAZ0MQP/CTA.png Work Approve Button and Reject link clearly displayed on the review screen. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613947547558-817O1VDT14E41Q59KQQP/image.jpg Work Internals needed a dashboard to provide oversight into withdrawal and loan transactions. They needed to know the status of transactions awaiting approval, and regular reporting on processing. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613447843671-WBVFVOYHN7N0DJIPGHOY/Screen+Shot+2021-02-15+at+7.57.03+PM.png Work Modal that appears after a user has chosen to reject a loan request. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613935852887-F9DI8UN81AUCEQ66TZ6G/Log-InHero-02.png Work The old log in page prior to the redesign [on the left] compared with the new redesigned page [On the right]. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613936234172-8T1RJ026809TMKU6DYJE/Othermethods.png Work - “I hate having my phone with me every time I log into my account.” The other methods screen I included in the log in flow allows users to select from a variety of multi-factor authentication options. This is especially useful for people who do not have access to a phone. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613937754732-J9YP730O7DWPZCHJDP7N/LogInFirst.png Work The first step of the redesigned log in flow. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613952824490-X3IP16X8GGP03F59IS9U/MFALogIn_Enrollment.png Work The secure log in multi-factor authentication enrollment flow. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1613941660084-59CJI4SONK4Y2C9QXMWM/Code.png Work - “Please let me see what numbers I am typing in the multi-factor security code.” Anonymous Customer Feedback (via Voice of the Customer) https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/616eae51-1840-4d35-ad03-44109599e330/Onboarding2.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/23f21fa6-b17f-4940-8093-96459843c8ed/Screenshot+2024-08-12+at+6.24.41%E2%80%AFPM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/9891afae-0557-492c-9b40-7fd483a6bc88/Screenshot+2024-08-12+at+6.24.23%E2%80%AFPM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/ceedeb53-5be7-4adb-9f9e-86076d3c2fde/IMG_2023.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1dfef502-8c0e-4eec-8b4a-2d5843d106f3/IMG_2016+%283%29.jpg Work - Make it stand out Receiving the award from Dave Treadwell, SVP eCommerce Foundation, Amazon https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/ae9440d4-3d93-40c8-981d-55941365a770/Screenshot+2024-08-12+at+6.19.10%E2%80%AFPM.png Work - Make it stand out Claire hosting an Accessibility workshop in Cape Town, South Africa. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/76ba6c0f-264f-4b88-83a0-59c64225fc7b/Screenshot+2024-08-12+at+6.23.34%E2%80%AFPM.png Work - Make it stand out Amazon employees learning about Accessibility in a Workshop Claire hosted. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/7dfc7a70-2a1c-47ba-b9d2-af67f7a78ce2/Engine+PPT+Template.jpg Work - Make it stand out Powerpoint Template with our new Organization-wide branding https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/aa0d870a-012f-47ef-9723-e2291271172e/Engine.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/40a03b5f-584e-4e70-8fb6-2895bcecc2bc/Engine+Wiki.jpg Work - Make it stand out Refresh of our organization wiki with a new standardized template and wiki guidelines. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/60425b35-3fc8-410d-b23a-62aabf3688b6/Engine+Email+Signature.jpg Work - Make it stand out Email signature for our organization https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/bb6154f5-209f-4944-a535-a78400f3d3c7/Pending+Customer.png Work - Make it stand out When an engineer sends a customer a one-time-link message, a pending status indicator displays with a 3-minute countdown. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/0d3949f9-6519-446f-90eb-4de01063bdff/Default+RIV+Collapsed.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/5d15b992-37c7-47eb-b2b5-7f90282aafda/Default+Identity+3.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/5a468e73-6763-4557-9ea7-91d0eb441754/Current.jpg Work - Make it stand out Identity Verification modal blocked all other functions. The UI evolved over time and was cluttered with inaccurate information. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/6a2e6f5b-5c4c-4597-a957-74c20f83a4cf/Manual+Verification+Expanded.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/7dd50234-6309-4b57-8c5b-7eb73e67f911/Current+Modal.jpg Work - Make it stand out The existing modal blocked engineers from engaging with customers, was not accessible, and featured duplicate copy making it difficult to scan. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/f3792612-d226-4e8e-83c5-7be07a32c529/P1+Status+Indicator.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/e2f59b03-60cd-4c2c-acad-f11842e7f659/Assist-2.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/511b5560-64fa-4239-b4ee-5ba4aec0e868/Assist+-+Solution.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/bd0bd23f-a89b-4366-b82d-27cb684edabf/Personas+-+Evan.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/f46698a4-b45d-45a9-9780-b4ecb0ec87ed/Chat+Placement+Options.jpg Work - Make it stand out Low-fidelity Prototypes used in research to align on consultation chat placement. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/0e2fa97b-9a9e-4395-b249-c20ca637b5be/Personas+-+Becca.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/e2f08dba-0667-48ce-bf42-309ce4f2feb1/Assist.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/a4ee097f-030d-47a7-95b2-2a805bc6a828/Assist-2.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/b172fc35-27e7-40a8-b77d-ca619712f026/Omnia+User+Journey.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/f944e835-d49b-4e9d-ab12-c4e460af9fda/Case.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/5f0dc719-bd96-4831-aed5-a3cecdd568c6/Workspaces.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/09c9a434-dec4-40d3-aedb-98499b8d56a6/Workspaces-Scenarios.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521509944822-BID4IAMAUWEJFWFNBN3C/WayStation-06.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521510796601-OSRRA2C34WDJE4CSQKOO/31Bits.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521510823264-HU22VDZDL3TU9C2Z2LO2/Pizza.jpg Work https://images.squarespace-cdn.com/content/v1/5aad203525bf0224686187a4/1521744304746-QO6L4LXIH2VKTJB3KRX7/bando.gif Work 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